Terms and Conditions


The consultation will be given by professionals and licensed physicians, hereby referred to as "provider/s". Virtual or online consultations are not a substitute for face-to-face or in-person consultation.

After submitting your request, our healthcare specialist will contact you at your specified channel to set an appointment with your chosen provider. The healthcare specialist will also create an electronic medical record with the data you provided for documentation purposes.

Consultations may be done online/virtually or face-to-face/in-person. In the event that you choose to consult online, Zoom or Google Meet will be the preferred platform. For in-person consults, kindly refer to the profile page of our providers if they accept walk-in patients or if they see patients by appointment only and the location of their clinic/office.

Consultation fees vary per provider and clinic/office location. Consultation fees must be paid prior to your scheduled appointment. In the event that your provider agrees or offers that the consultation fee that you paid may be used as a consumable fee for your SimplyNature International Inc. product purchase, the consultation fee equivalent to only one (1) consultation session may be used as a consumable fee. This consumable fee will be deducted from the total amount of your next SimplyNature International Inc. product purchase. SimplyHealed Medical Group Inc. or its providers reserves the right to terminate or change this offer without prior notice.

For the schedule of our providers, kindly refer to our providers profile page for your reference.

Data Processing

The request for personal information on this online form is done solely to process and manage your request. In accomplishing the information requested, you agree that SimplyHealed Medical Group Inc. and/or its subsidiaries or shareholder companies will process this Personal Information relating to you. Such processing of Personal Information may include its collection, recording, updating, modification, retrieval, use, and retention. You are also consenting to

1. Make your Personal Information available to the relevant employees of SimplyHealed Medical Group Inc. its subsidiaries or shareholder companies, and any service provider that may be involved in the process and management of this event;

2. The processing of your Personal Information for generating statistical data relevant to this specific activity;

3. Recording the online consultation for documentation purposes;

4. The retention by SimplyHealed Medical Group Inc. of your Personal Information for the period necessary for the purpose of this request. We will dispose your Personal Information upon the lapse of the Personal Data Retention Period in accordance with applicable laws and regulations.

Patient Rights

You are entitled to certain rights in relation to the Personal Information that may be collected from you, including the right to access, correct, and object to the processing of the same. Your information will be held securely and will not be made available to third parties other than the ones required to provide this service without your consent. By setting up an appointment, you hereby certify that you understand the foregoing and that you are giving your consent to the processing of your Personal Information and Sensitive Personal Information under the terms and conditions provided above, and to contact you in case it is required to process your request.